Effective Date: September 2024
At Luminate Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [www.luminateworks.com] or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes:
Personal Information:
- Name
- Email address
- Phone number
- Company details (if applicable)
Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Cookies and usage data
We may also collect information automatically through tracking technologies such as cookies to improve user experience and monitor the performance of the site.
2. How We Use Your Information
Luminate Works uses the collected information for the following purposes:
- To provide and maintain our services
- To communicate with you about your inquiries, requests, or updates regarding our services
- To manage your account, including sending administrative information like changes in our terms, services, or policies
- To improve our website’s performance, user experience, and security
- To monitor usage and improve our services, marketing, and overall user engagement
- To comply with any applicable laws and regulations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, under the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers to assist in services such as payment processing, analytics, hosting, and email communication.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Luminate Works is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
4. Security of Your Data
The security of your data is important to us. We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the internet or electronic storage method is completely secure, so we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding the personal information we collect and store, including:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
- Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in any email we send.
If you wish to exercise any of these rights, please contact us at [email protected]
6. Cookies
Cookies are small text files placed on your device to help the website analyze user behavior and improve your experience. We use cookies to:
- Remember your preferences
- Monitor website traffic and user behavior
- Enhance the functionality of our website
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain parts of our website.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Luminate Works
Naples, Florida
(248) 987-8188
